Month 22: Healthcare Negotiation and Conflict Resolution

Week 1: Introduction to Healthcare Negotiation and Conflict Resolution

• Overview of healthcare negotiation and conflict resolution and their impact on healthcare organizations
• Understanding healthcare negotiation and conflict resolution stakeholders, including healthcare providers, payers, and regulators
• Introduction to healthcare negotiation and conflict resolution development and implementation processes

Week 2: Healthcare Negotiation Techniques

• Understanding healthcare negotiation techniques, including principled negotiation and distributive negotiation
• Introduction to healthcare negotiation tools, including negotiation planning and negotiation tactics
• Overview of healthcare negotiation implementation and monitoring techniques, including performance measurement and feedback

Week 3: Healthcare Conflict Resolution Strategies

• Understanding healthcare conflict resolution strategies, including collaborative conflict resolution and mediation
• Introduction to healthcare conflict resolution tools, including conflict resolution models and conflict resolution interventions
• Overview of healthcare conflict resolution implementation and monitoring techniques, including performance measurement and quality control

Week 4: Healthcare Negotiation and Conflict Resolution in Practice

• Introduction to healthcare negotiation and conflict resolution case studies
• Understanding healthcare negotiation and conflict resolution success factors, including communication and trust
• Overview of healthcare negotiation and conflict resolution challenges, including cultural differences and power imbalances