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Learn the method

Learn it. Make something useful.

Practical lessons for finding the problem, choosing the right fix, and building it. Start with one lesson. Leave with a map, a decision, or a plan you can use.

Start here / Free lesson / 20 min

Before you automate anything, draw this map

The bottleneck map: one page that shows where your process actually loses time, money, and patience — before anyone buys software.

What you makeA one-page bottleneck map: the steps, the owners, the waits, and the first thing to fix.

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The finished artifactA bottleneck mapIllustrative order-to-invoice example from the lesson.
  1. 01Enter the orderPDF email → order systemSame morning
  2. 02Approve the orderManager’s approval queue1½ days waiting
  3. 03Raise the invoiceFinance’s second systemWait for the weekly batch

The findingLess than 15 minutes of work. Most of a week elapsed. The two queues are where the time goes.

First move: test an approval threshold and a daily finance run.

Follow a sequence

Choose the work you want to do.

All learning paths

Lessons — built around outcomes, not syllabi

AI 9 lessons

  1. Write a prompt somebody else can maintain 20 min Series
  2. Decide what a human still has to approve 20 min Series
  3. Cost an AI feature before you build it 20 min Series
  4. Decide whether AI belongs in the feature at all 20 min Series
  5. Write the eval before you write the prompt 21 min Series
  6. Ship it so it fails safely 20 min Series
  7. The 5 questions I ask before recommending AI to a client 21 min Free
  8. How to find AI opportunities inside a business 20 min Series
  9. How to evaluate an AI vendor 20 min Series

Data 6 lessons

  1. Design a dashboard around one decision 20 min Series
  2. Trace one number end to end 20 min Series
  3. Why two dashboards disagree 20 min Series
  4. Define a metric so it survives an argument 21 min Series
  5. Ask for data like someone who has to build it 20 min Series
  6. How to become more technical without becoming an engineer 20 min Series

Consulting 5 lessons

  1. Write the recommendation an executive will act on 20 min Series
  2. Run a discovery that ends in a decision 20 min Series
  3. Write a scope that prevents the argument 20 min Series
  4. Price the outcome, not the hours 20 min Series
  5. Run a discovery call that earns the second meeting 20 min Series

Health tech 4 lessons

  1. Map a patient journey across three systems 20 min Series
  2. What an API actually is, without the metaphors 20 min Series
  3. Read a FHIR resource and find the three fields that matter 21 min Series
  4. Scope an integration before anyone writes code 20 min Series

Automation 3 lessons

  1. Automate the handoff, not the task 20 min Series
  2. Before you automate anything, draw this map 20 min Free
  3. How to turn a messy process into an automation 21 min Series

Cloud 3 lessons

  1. What the cloud actually changed 21 min Series
  2. Read a cloud bill and find the waste 20 min Series
  3. Managed or self-run, decided properly 20 min Series

Career 3 lessons

  1. Name the job you actually want 20 min Series
  2. Build the artifact that beats a resume 20 min Series
  3. Answer the interview question with a number 20 min Series

Product 3 lessons

  1. Cut a roadmap in half without losing the outcome 20 min Series
  2. How to write product requirements engineers actually understand 20 min Series
  3. How to build an AI product roadmap 20 min Series

Each lesson is a real piece of the consulting method: the map, the questions, the scorecard, the requirements document. Free lessons need an account so your progress and templates are where you left them.

Keep learning — one useful step at a time

Explore the published lessons and paths above. Access is shown on each lesson and follows your account permissions. DWKD Academy is in development; get launch updates for the planned structured learning experience.

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Workshops — your process, live

Bring a team question about AI workflows, data quality, or healthcare interoperability. We agree on the learning objectives, format, preparation, deliverables, fees, and exclusions before scheduling paid work. Work with Kenny to discuss whether a workshop is a fit.